Help and Support Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Reply Guarantee

  • Our group of specialists will do their best to answer to your assistance needs in approximately 1 hour. If, however, the problem you have stumbled upon needs the help of our Administrators’ =Dept,= we are going to address the ticket to the administrator in charge and will write a note to notify you.

  • Top quality support service

  • Qualified Technical Help And Support Service

  • We give you 24x7x365 tech assistance by using a ultra–fast ticket system built into your Control Panel. You can easily e–mail us at any time about any of the apps that come pre–installed on the virtual server, including the chosen Linux distribution, the server management panel and our in–house designed Site Control Panel.

  • Intuitive help center

  • An Informative Help Section

  • An in–depth and constantly updated collection of articles is incorporated into our in–house built Site Control Panel. It offers you quick tips on how to perform all of the common web site maintenance duties. The Help zone offers you extensive how–to articles and reviews and step by step video tutorials. You can access the Help section by hitting the Help or Video buttons in the right side of each Control Panel section.