1 hour ticket response
We are dedicated to providing a rapid and proper solution to each customer support ticket submitted by a user. Our competent customer support engineers will examine your request and will think of the best solution. We offer a 1–hour response time guarantee for all client support tickets. In reality, the average helpdesk ticket response time has proved to be 20 minutes.
A Topflight Help Desk Support Service
Each member of our help desk team has several years of experience in the Linux shared hosting service world and almost all of them have worked for us for at least five years. They are all prepared to answer all your queries in the most professional manner possible.
An Easy–to–Browse Help Center
Integrated into the Site Control Panel is an easy–to–navigate Help Center section, which offers a variety of information sources. You can search through a frequently updated knowledge base featuring web hosting account management articles and web site management articles, watch our educational video tutorials or have a glimpse at our F.A.Q. database.