Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • You will find almost all the answers to your questions in the easy–to–navigate Help Center integrated into our Site Control Panel. It includes an exhaustive database with frequently asked questions and comprehensive help articles prepared by our proficient help desk support team.

  • Top quality support service
  • Educational Video Clips

  • We have compiled a selection of how–to video tutorials that detailedly illustrate how you can solve a typical issue connected with your Linux shared hosting service account. You will find the tutorial video clips in the Help Center section.

  • Intuitive help center
  • A 1–Hour Support Ticket Response Guarantee

  • We back up all our semi–dedicated servers with a 24x7 client care service and a one–hour response guarantee. Our knowledgeable support engineers will be online for you 24x7 to reply to your questions and to fix any issue that you may possibly face. Simply send a trouble ticket from the Help Center section and we will respond back to you in a flash.