In case you have never had a web hosting account or you have changed companies and the new one uses an interface that you haven’t seen before, you may get bewildered about how to carry out a specific operation in your account or on your desktop PC. This is the reason why, lots of providers have created a knowledge base, which outlines the most popular inquiries and difficulties connected with the specific platform they use, rather than adding only some general information. This sort of knowledge base will permit you to find the desired info quickly and easily, so you will not need to devote lots of time and effort to things that may require something as elementary as clicking on a button or marking a tickbox. Thus, not only can you get stuff done, but you can also become aware of lots of new and useful details, both about the way you can administer your account and about the way the hosting service works as a whole.
Extensive Online Documentation in Shared Hosting
If you’ve bought your first shared hosting
plan from our company or have migrated your website over to us, you will get familiar with our services and our custom Hepsia hosting Control Panel before you know it as we have prepared an extensive web-based knowledge base where you can find all the info that you may ever need – both general info about the service as a whole and more specific info about the separate functions that you can use and the issues that you might encounter. The articles are located in 2 places. The full article collection can be accessed via the Help section of the Control Panel. You can find articles that are dedicated to the different features in each and every Control Panel section as well. You can become aware of how to accomplish basically everything, from creating an .htaccess config file to managing an electronic mailing list, and all the articles include elaborate guides, so you won’t ever get puzzled because of an ambiguous text. Naturally, in case you stumble upon a more specific obstacle and you don’t find anything about it in our knowledge base, you can contact our client service team representatives 24-7.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia Control Panel, which is included in our Linux semi-dedicated servers
, will permit you to access the comprehensive online support documentation that we have compiled for you. The articles themselves feature generic information on our hosting services, instructive manuals about the different features that you can access, plus troubleshooting instructions that can help you rectify common issues that you may encounter. The topics that we’ve covered encompass de facto everything, from uncomplicated things such as how to host a brand new domain
in your account, to more intricate ones such as which SSH commands can be executed on the servers. Articles that are dedicated to the features of a particular Control Panel section will always be available in the right corner of the page that you are on, whereas the whole article list can be accessed through the dedicated Help section.