Q: Why do I have to move my site? What does web site migration involve?
A: When your current hosting provider can no longer measure up to the needs of your web site, or when you go through regular downtime, or if you have to wait for hours for the help desk support team to reply to you, it may be smart to switch your provider, i.e. to move all the files for your sites along with your databases from your present provider to your future provider. At Best host, we are aware that this can be difficult & time–consuming. This is the reason why we’ll accomplish all that for you at no cost!Our competent technical staff will transfer your site content from your present provider to us. Our technicians have lots of experience with website migration and are able to handle anything – from an average WordPress weblog or Joomla™–based web site, to a very complex, custom–built web app.
Q: How much time will it take for my web site to be moved to your platform?
A: While we cannot give you an exact time interval, since there are a lot of factors, among them the physical size of the files and databases, the physical location of the current host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we’ll give our best to migrate your web site within 48h, and in certain cases – within 24h (when the content is not large).
Q: What info will I be required to give to your Website Migration Department?
A: We will need the login details for your current web hosting provider’s Control Panel along with the web site’s name (domain name).
Q: I give you access to delicate info. How can I be sure that you won’t abuse it?
Q: Will there be any outage for my website?
A: Your web site will continue to work exactly like it did before with your former web hosting provider. Once we have completed the migration, your website will be configured to work on our platform and we’ll alert you to preview it. If it is functioning correctly, all you will need to do is modify the name server records for your domain. Your web site will be transferred over to us without any downtime.
Q: Will my present web hosting provider need to provide any info/assistance?
A: No. We will never touch base with your hosting provider about anything at all. They won’t be aware of the web site transfer either.
Q: Does it make any difference what platform my current hosting provider is using?
A: We support all Linux–based web hosting platforms. Generally, if we can receive access to your Control Panel, we will be able to transfer your site.The only platforms that we do not support are closed–source web site building platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.